

To unfreeze your account, tap Unfreeze your account. You can also unfreeze your account through the OneDrive mobile app, or purchase additional storage if needed. You can share your total storage around and have use of more than 1 TB by sharing folders between users and adding the shared folders to your own OneDrive. Need more than 1 TB? With a Microsoft 365 Family subscription, you get 6 TB: 1 TB for each of 6 users. With a Microsoft 365 Personalsubscription, you get 1 TB of OneDrive cloud storage. Sign in to Manage your storage and see what plans and offers are available to you. This can be achieved by taking a manufacturer bonus, referral bonus, or buying a Microsoft 365 subscription. Increasing your storage quota will unfreeze your account. If your OneDrive is frozen because you’re over your storage limit, you have two options: If your OneDrive is frozen because you stopped using it, sign in to the OneDrive website and follow the on-screen instructions to unfreeze it. Use OneDrive on your computer, Xbox or mobile device at least once a year. Sign in to the OneDrive website at least once a year. You haven't signed in lately. To prevent OneDrive from freezing, you must either: Other OneDrive storage that you purchased or gained through a promotion has expired. This was for a fixed period of time and cannot be renewed. View your Microsoft Office account information. Your subscription has expired or renewal has failed. Your OneDrive account might be frozen because: If you think you received a notification by mistake, read Why did I get an email saying my account will be deleted? For questions, please contact the Office of Compliance at Supportįor assistance with OneDrive for Business, please contact the ITS Customer Support Center.Not sure what OneDrive is? With OneDrive, you can securely store your pictures, files, and folders in one place, share them with others, and get to them from anywhere. Additional controls may be required, depending on the type of data and relevant regulations. USC-provided OneDrive (Microsoft Office 365) accounts are approved for the storage of many types of restricted information, including data covered under HIPAA and FERPA. When using OneDrive for Business in the Outlook Web App, you can also access Microsoft’s online help by clicking the question mark icon in the upper-right corner of the screen. What is OneDrive for Business? (MS Video 2:08)
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Learn Moreįor information on how to upload, share, and work with documents in OneDrive for Business, see the Using OneDrive for Business page. To access OneDrive for Business through a web browser, log in at For information on accessing OneDrive for Business through desktop or mobile applications, see the OneDrive For Business Apps for Desktop and Mobile Devices page.
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You can access OneDrive for Business through the web and through desktop and mobile software available for Windows, Mac, iOS, Android, and Windows Phone. EligibilityĪll USC faculty, staff, and students Getting Started For information on apps that can access your OneDrive for Business account, please see the OneDrive For Business Apps for Desktop and Mobile Devices page. This app works only with personal OneDrive accounts you will not be able to use it to access your OneDrive for Business account. NOTE: Devices running the Windows 8, 8.1, and 10 operating systems have a built-in OneDrive app.

OneDrive for Business provides online storage for your USC work documents and enables file sharing with anyone who has a Microsoft account, including colleagues at other universities. OneDrive for Business is not the same as the commercial OneDrive service that Microsoft offers to individuals for personal online file storage.
